Shipping Policy

Welcome to PizuPaw, your premier online marketplace for premium pet food and a wide range of other pet products. We are dedicated to providing a seamless and reliable shipping experience within India, ensuring your beloved pets receive their essentials conveniently and on time.

Shipping Zones:
We currently offer shipping within India. 

Order Processing Time:
Once you place an order on our website, our dedicated team immediately begins processing it. Order processing typically takes 1-2 business days. Please note that this does not include weekends or public holidays. Orders placed after business hours will be processed on the following business day.

Shipping Methods and Estimated Delivery Times:
We collaborate with reputable shipping carriers to ensure the safe and timely delivery of your orders. 

Standard Shipping:
Estimated Delivery Time: 3-7 business days.
Please note that these are estimated delivery times and actual delivery may vary depending on factors such as location, weather conditions, carrier delays, and unforeseen circumstances. We strive to provide accurate delivery estimates, but we cannot guarantee specific arrival dates.

Shipping Charges:
The shipping charges will be calculated and displayed during the checkout process, allowing you to review them before finalizing your purchase.

Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment and know its current status. Please allow some time for the tracking information to be updated by the shipping carrier.

Order Modifications and Cancellations:
If you need to make any modifications or cancel your order, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, please note that once an order is processed and shipped, modifications or cancellations may not be possible. 

Shipping Restrictions:
Certain products, such as pet food and other items with specific regulations, may have shipping restrictions or requirements imposed by local laws or carriers. We comply with all applicable shipping regulations within India, and it is your responsibility to ensure that any ordered products comply with the shipping restrictions in your region.

We value your satisfaction and strive to make your shopping experience as smooth as possible. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. Thank you for choosing PizuPaw as your trusted online destination for all your pet’s needs within India!